Rules

4 MORI FAMILY VILLAGE – MURAVERA – (CA)

“Civilisation doesn’t spring from work, but rather from free time and play.”
Alexandre Koyrè

 
Dear Guest,
The main aim of these rules is to ensure you have a thoroughly enjoyable holiday. So, please see it as a list of essential, easy-to follow recommendations, which we have put together over time on the basis of our experience. These rules, together with our commitment and the quality of our service that we provide create the foundations for a happy, carefree and relaxing vacation.
By booking and/or entering our facility, you must understand and confirm that you are fully familiar with and accept these rules in their entirety.
 
1. Check In
On arrival at the Resort, all guests must promptly provide valid ID in order to allow the correct and necessary registration. All your personal data will be handled by management personnel with current regulations regarding the processing of personal data and privacy.

 
2. Visitors
No visitors are allowed in the property of 4 Mori Family Village without prior authorisation by management. Authorised visitors must deliver their ID at the reception in order to allow the management to register correctly. All your personal data will be handled by management personnel with current regulations regarding the processing of personal data and privacy. Once in the Resort visitors must subscribe the regulation, abide by these rules and pay the applicable charge as required. Any persons found inside the structure who have failed to check in, not signed these rules and didn’t pay the applicable charge shall be expelled from the structure by Management sole discretion. Management reserves the right to report unauthorised entry to the competent judicial authorities and claim any payments due, plus compensation for any damages suffered by the Resort, including reputation damage. In any case, as regards the period of effective abusive stay of visitors, the Management declines any responsibility regarding damage suffered by things or people within its structure, if caused by imprudence, negligence or inexperience, or even with malice, and will give a mandate to its Legal Department to be protected before the competent authorities.

 
3. Check out
Before leaving the Resort, guests must pay the full price of their stay as stated in their booking and contract. Once formal receipt has been received, guests must free their lodgings by 10am or their pitches by 12am. Guests remaining beyond the specified time, will pay another full day’s stay, at the discretion of the Management. Before receiving payment and issuing receipt, Management may, at its sole discretion, inspect with its staff, in presence of the clients, the accommodation units used by the latters in order to check their condition.

 
4. Vehicles
Under Management’s authorisation, guests can drive into the Resort with their own car and park next to their assigned accommodation units to unload their luggage/equipment. When entering by car they shall strictly follow the instructions given by staff, to avoid any risks to other guests (especially the many children present), staff and property. Any harm to persons or damage to property at the 4 Mori Family Village, due to non-observance of the rules on car access and parking in the Resort will constitute assumptions of civil liability for the offenders, freeing the 4 Mori Famiy Village, in the person of the current legal representative, from any form of responsibility. At all events, Management reserves the right to have its legal office assess any damage done to property or persons within the Resort due to negligence, carelessness or lack of judgment in driving the vehicles in the event of infringement of vehicle access rules, to safeguard its rights.

 
5. Outdoor Fornitures
In the Resort there are several landscaped lawns and flowerbeds. These green areas are equipped with water sprinklers. Moreover, gardening tools may be present during regular tending operations by our staff. Furthermore, at regular intervals chemicals and natural substances may be used in these areas. For all these reasons, to ensure our guests’ safety, a strict “keep off the grass” rule applies to all these areas. No liability will be accepted by the 4 Mori Family Village for any damage incurred by any person as a consequence of entering and walking on landscaped lawns and flowerbeds. Management reserves all rights to seek compensation for any damage done to said green areas, or malfunctioning of their technical installations caused by the unauthorised entry of third parties into such green areas. Clearly visible warning signs are placed next to those areas, for the safety of all guests. The Resort also has rich plant cover consisting of trees, plants and shrubs. It is strictly forbidden to cut or damage the plants for any reason. Our maintenance staff are available to guests for all aspects relating to plant management. Management cannot accept any third-party liability relating to damage and discarding of branches or parts thereof in the Resort area, and reserves the right to claim damages for any cutting of or damage to plants. Management accepts no liability for damage caused by the falling of branches or trees.

 
6. Pets
Small size Pets (dogs 8kg) are welcome to the 4 Mori Family Village. The presence and imminent entry of pets shall promptly be communicated upon acceptance of the persons appointed by the Management. Pet owners must follow some basic rules to enjoy a pleasant and hassle free stay and to ensure the safety and wellbeing of children and adults staying at the Resort. Therefore pets are allowed, provided that their owners fully comply with the following conditions:
a. Pets must be correctly looked after and kept in custody by their owners.
b. They must always be kept on a leash.
c. Pet owners must ensure that their pets cause no nuisance or threat to the other guests’ wellbeing and safety.
d. There are designated “potty” areas within the Resort, at a suitable distance from communal areas, where dogs should be taken whenever possible. When this is not possible, pet waste must be collected, placed in a sealed container and placed in a waste bin.
Management cannot accept any liability for damage caused to individuals or property present at the Resort, and reserves the right to claim any damages caused by non-compliance with these rules to the Resort’s staff or property.

 
7. Aquagarden
Guests are kindly requested to use the pool and its equipment in a responsible manner; this includes the whole pool area and poolside furniture. Trained pool attendants and lifeguards are constantly on duty in the pool area. Pool staff, authorised by the Management, provide assistance to visitors and pool users. Guests should take care when entering the pools, use the ladders only for getting in and out of the water, and behave safely around the pool edge. All information and staff assistance are provided to ensure proper use of the pool, for the safety of all users. Inappropriate use of the pool and its equipment might put at risk the personal safety of users and cause damage to property and equipment. Management can accept no civil liability arising from inappropriate use of the pools, the ladders and pool equipment. Pool use rules are displayed prominently in all pool areas. While lifeguards and assistants are constantly on duty during pool open hours, all children must be carefully monitored by responsible adults. Therefore, children must be accompanied in the pool areas by a parent or guardian. For any requirements, guests can contact the pool attendants and lifeguards.

 
8. Accomodations
Guests must exercise appropriate care in using the apartments and their furnishings and ancillary areas. Resort staff are fully available to show guests the use of appliances in their accommodation. Guests are kindly asked to keep the volume of TV sets, radios and other sound producing appliances to a reasonable level, to avoid disturbing other guests. The Management informs that from 1.30pm to 4pm and from 23pm to 8am, it is forbidden to behave in ways that may disturb visitors’ rest. At all times of day and night, excessive noise and behaviours causing disturbance to others should be avoided, in particular shouting, speaking loudly, using bad language, activities producing excessive and protracted noise. This applies to both accommodation units and external areas, in the patios and communal areas. Strictly no lighting of fires. Diligence is recommended in the use of barbeque. The 4 Mori Family Village can accept no liability for any injuries to persons or damage to property caused by the inappropriate use of such equipment. Management may seek legal redress for any damage to or malfunctioning of equipment or facilities, or for any injuries suffered by its staff as a consequence of the inappropriate use of this equipment. Any behaviour harming the image and decorum of the 4 Mori Family Village, infringing these rules and contrary to standards of proper behaviour and respect of others, and involving verbal abuse, threats, or disregard for the wellbeing of other guests, infringing the rules of decent behaviour and proper manners, will be assessed by Management, on its own initiative or in response to other guests’ complaints, and where ongoing, will lead to immediate expulsion from the Resort. The 4 Mori Family Village also reserves the right to file a complaint with the competent authorities to obtain compensation for damage to its property and to the Resort’s image. Management reserves the right to report any such behaviour to the competent authorities.
Guests are responsible for the safekeeping of their property and valuables. Management can accept no liability for loss or theft. Nevertheless the Resort’s staff will fully cooperate in the search for any missing items and in reporting loss or theft to the competent authorities.

 
9. Camping
Guests must exercise the appropriate care in using the pitches and their appurtenances. Resort staff is on hand to provide full assistance to guests. Kindly only use the pitch area assigned to you. Guests are kindly asked to keep the volume of TV sets, radios and other sound producing appliances to a reasonable level, to avoid disturbing other guests.The Management informs that from 1.30pm to 4pm and from 23pm to 8am, it is forbidden to behave in ways that may disturb visitors’ rest. At all times of day and night, excessive noise and behaviours causing disturbance to others should be avoided, in particular shouting, speaking loudly, using bad language, activities producing excessive and protracted noise. This applies to both accommodation units and external areas, in the patios and communal areas. Strictly no lighting of fires. Diligence is recommended in the use of barbeque. The 4 Mori Family Village can accept no liability for any injuries to persons or damage to property caused by the inappropriate use of such equipment. Management may seek legal redress for any damage to or malfunctioning of equipment or facilities, or for any injuries suffered by its staff as a consequence of the inappropriate use of this equipment. Any behaviour harming the image and decorum of the 4 Mori Family Village, infringing these rules and contrary to standards of proper behaviour and respect of others, and involving verbal abuse, threats, or disregard for the wellbeing of other guests, infringing the rules of decent behaviour and proper manners, will be assessed by Management, on its own initiative or in response to other guests’ complaints, and where ongoing, will lead to immediate expulsion from the Resort. The 4 Mori Family Village also reserves the right to file a complaint with the competent authorities to obtain compensation for damage to its property and to the Resort’s image. Management reserves the right to report any such behaviour to the competent authorities.
Guests are responsible for the safekeeping of their property and valuables. Management can accept no liability for loss or theft. Nevertheless the Resort’s staff will fully cooperate in the search for any missing items and in reporting loss or theft to the competent authorities.

 
10. Playground
The 4 Mori Family Village offers guests several playgrounds and sports facilities for the use of adults and children. All sports facilities have been properly tested by qualified technicians to ensure their correct functioning and safety and furthermore to have verified the compliance certificates to the health and hygiene and safety laws of any equipment acquired from third parts (The 4 Mori Family Village declines any liability for any not compliant or not truthful description made from the equipment’s supplier). Our staff is on hand to assist guests concerning the access to and use and functioning of the facilities. In the areas used exclusively as play areas for children which are called for shortening and simplicity Baby club is guaranteed to have the Village staff for the sole purpose of keeping tidy and clean the gaming space, as well as ensuring the usability and functionality their use. Minors guests of the playgrounds called Baby club must be accompanied by an adult responsible for the custody and care of the child, as a parent, relative or other person, duly authorized by the holders of the parental authority. In no case the presence and the activities put in place from the 4 Mori’s staff in these recreational areas for the children will be defined educational / assistential activities involving care obligation and protection of children. The holders of parental authority, therefore, release the Resort and its staff from any liability relating to the care and assistance of the children. The managers of the structure, for security or opportunity reasons can decide to restrict as unappealable decision the use of the Baby clubs where individuals identified as responsible for the care and assistance of the child did not have an appropriate delegation or did violate this and/or any part of this Regulation. In general guests are requested to use facilities with a reasonable degree of care. In the event of incorrect use of the facilities, Management can accept no third-party liability for any injuries to individuals or damage to property within or next to the facilities. No sports equipment such as balls etc. can be used outside the designated areas, to avoid risks to the safety of other children and adults. The management furthermore cannot accept third-parts liability for injuries to individuals or damage to property caused by playing outside the designated areas.
11. Infringements of rules and amendments to the rules.
Management and all staff members are at the full disposal of guests. Do inform us of any problem you might experience, this will help us resolve it promptly and ensure you enjoy a pleasant vacation.

Infringement of these rules, even with a single point will be assessed by Management, which may issue a formal warning until the immediate termination of the contract, with the expiry of the booking and the continuation of the stay. In this case, the subjects can not therefore stay further in the structure.

Management reserves the right, upon notice to the user, to modify this regulation.
We thank you for your kind attention and wish you a very pleasant and enjoyable stay.

The Management.