en 
IT
FR
DE
DO YOU HAVE ANY QUESTIONS TO ASK US?
FAQ: Frequently asked questions - 4 Mori Family Village
Units: Mobile Homes/Apartments
You can arrive at 4 Mori Family Village any day of the week! In fact, we do not have specific days for arrivals and departures. For this and other reasons it is NOT possible for us to handle any requests for accommodation numbers, adjacency or specific locations.
For the Aquagarden and Oasis types, it is possible to express a preference for the ground floor or the upper floor, if there is availability, the booking office will confirm this at the time of booking. Preferences can be indicated in the notes when booking.
Yes, it is only possible to bring your car to your accommodation (apartment or mobile home) on the day of arrival, once between 4:00 pm and 8:00 pm and on the day of departure, once between 9:00 am and 10:00 am.
Yes, there are accommodations accessible to people with mobility difficulties. In total we have 2 one-room apartments, 2 two-room apartments and 1 three-room mobile home called "Special". The accommodations are easily accessible and have their own bathroom. The “Special” mobile homes can be booked directly through the online booking of our site. The availability of accommodation in the apartment, however, must be verified through “request information”. Most of the resort services can be reached comfortably with the aid of the disabled and elderly and there is a J.O.B wheelchair both in the pool and on the beach.
Yes, they are available upon reservation for a fee. Availability is limited, for this reason, it is recommended to book through the online booking on our website or by e-mail.
The apartments are masonry lodgings, one-roomed or two-roomed. According to the typology they are available on the ground floor or on the second floor. They are all equipped with a bathroom with shower, washbasin, bidet and WC. The mobile homes are independent accommodations, all equipped with two or three bedrooms and at least one bathroom with shower, washbasin and WC. The “Special” mobile homes is equipped with a bathroom accessible to people with motor difficulties.
Kitchen:
Home Appliances:
Refrigerator, Microwave, Cooking stove
Tableware:
Glasses, Mugs, Coffee Cups, Mocha Coffee Maker, Milk Kettle;
Plates (flat, deep, fruit, oval, large and small salad bowl);
Cutlery (knives, forks, spoons, meat knife, bread knife, colander);
Saucepan, Pan with lid, Pot with lid, Frying pan, Colander.
Housecleaning:
Basin, Broom and Dustpan, Brush, Bucket, Floor Mop.
Various:
Hairdryer,
Satellite TV (only some Rai channels; no Mediaset channel visible),
Table and Chairs, Tablecloth, Clothesline, Hangers,
Bed linen with weekly change (sheets and possible blankets),
Towels with weekly change (1 Face, 1 Bidet, 1 Shower per person).
Items not included in the scope of supply:
Beach/Pool towels, Swimming cap, Cloths and pot holders, Toilet paper (the first roll is provided), garbage bags (1 dry bag and 1 wet bag is provided), everything that is not indicated in the general equipment.
The set, with weekly change, consists of 1 face towel, 1 bidet towel, 1 bath towel, 2 single bed sheets + 1 pillowcase or 2 double bed sheets + 2 pillowcases. If provided, the free change is already present in the accommodation and can be done independently during the stay.
Yes, it is a mandatory cost, included in the total price of the stay
The total cost of the holiday includes final cleaning, water, electricity and gas consumption, bed linen (with weekly change), bathroom linen (with weekly change), equipped kitchenette ( utensils, pots and pans), refrigerator, microwave, air conditioning, satellite TV (only some Rai channels-no Mediaset channel visible), hairdryer, all entertainment activities and miniclub (limited offer in low season), entrance to the AquaGarden area with swimming pool for adults and children (swimming cap compulsory), use of the playground, gym, use of the barbecue area, indoor or outdoor parking (both unguarded).
The accommodations are delivered starting from 15:00 and guaranteed for 20:00.
Outside reception opening hours, you will be greeted by our night watchman who will ask for an identity document and will show you your accommodation. On the day of departure, the accommodation must be vacated by 10:00 and the keys must be returned to reception.
You can check the possibility of a late check-out only on site at the Reception. If there is the possibility of late check-out, the additional cost will be indicated by the reception staff.
Pitches
No, as per our internal rules, access to the campsite is allowed only once on the day of arrival, between 12:00 noon and 1:30 pm or between 4:00 pm and 8:00 pm, and only once on the day of departure between 9:00 am and 12:00 noon.
Classic and Advance pitches have 6 A, while Super pitches have 10 A.
There is a designated area for flushing the chemical toilet behind each sanitary block. There is also an area in the facility for potable water loading and camper service (gray water).
Your sleeping facilities and related amenities shall be located no less than 75 cm from the perimeter of the pitch. Entrance to the accommodation facility must be at least 150 cm from the perimeter of the pitch.
As a sign of respect for the surrounding environment and for the good coexistence of all guests, it is not allowed to tie ropes, hammocks or other objects to the trees or structures of the 4 Mori (mobile homes, apartments, street lamps, fountains, etc.).
Similarly, the installation of blinds or separations in the campsite area must be done in an organized manner and preserving the image of the campsite.
You can arrive at 4 Mori Family Village any day of the week! In fact, we do not have specific days for arrivals and departures.
For this and other reasons it is NOT possible for us to handle any requests for accommodation numbers, adjacency or specific locations.
Electricity, entrance to the AquaGarden area with swimming pool for adults and children (swimming cap compulsory), all entertainment activities for adults and children (limited offer in low season), free Wi-Fi in 3 areas of the resort (Bar la Piazzetta, AquaGarden and Cuccumeu Beach Bar), four fully equipped sanitary blocks with free hot showers, toilets dedicated to people with reduced mobility (available upon request), a dedicated area for camper service (grey water discharge) and drinking water refill.
In addition, in some pitches (SUPER) are included drinking water and grey water discharge directly in the pitch and satellite connection (limited channels - only some Rai channels visible)
You can check the possibility of a late check-out only on site at the Reception. If there is the possibility of late check-out, the additional cost will be indicated by the reception staff.
Entertainment
In high season there is also entertainment for everyone with both sporting and recreational activities, fitness sports and evening events.
Restaurant
Services
The anti-choking devices are one for infants, one for children, and one for adults. Our staff is trained in first aid and AED use.
Wi-Fi
Barbecue
Resort – Mobile Homes and Apartments:
For safety reasons, it is not possible to barbecue in any area other than the explicitly dedicated area.
Campsite:
It is possible to use the GAS barbecue inside your pitch. Alternatively, you can use the barbecues in the dedicated area.
Transfer Service
Medical Doctor
Beach
Pets
Access to pets, as per regional legislation, is allowed from 20.00 to 8.00.
Guest/visitor entrance.
A visit of less than one hour is allowed under prior authorization of the Reception staff, the visitor is however obligated to hand in an identification document and to wear the bracelet.
Access is on foot only.
The possibility of receiving daily guests must always be confirmed with the reception staff or the booking office and it is limited to the capacity of the housing unit. For more information see our internal regulation: https://www.4mori.it/regolamento/
Entrance fees may vary based on price list.
All persons staying, must be declared at the time of booking or within the terms and conditions indicated in the “conditions of cancellation and changes of stay” of the rate plan booked and must not exceed the maximum capacity of the accommodation booked.
Payments
Payment can be made in advance (upon request), at check-in or during your stay. We accept payment by credit card (NO American Express/Diners), debit card, cash (up to € 1.999.99).
Tourist tax
The tourist tax is a tax for the municipality, not included in the cost of the stay, that all guests not resident in the City of Muravera will have to pay on site at the time of the payment.
AquaGarden/swimming pools
Yes, the entrance is included in the price of your stay. Access is allowed only with the 4 Mori special bracelet which you will be given at check-in by the reception.
The pools do not have artificial heating but are heated naturally by the sun. It is compulsory to wear a swimming cap. Children under 3 years of age must wear underwear or diapers before entering the water.
Generals
Yes, we have two parking areas, one inside and one outside the facility. Both areas are free and unguarded.
It is possible to access the internal parking area, every day between 8:00 am and 11:00 pm.
No, the gate is closed from 11 pm to 7 am and it is forbidden to use motor vehicles. However, access to the campsite by foot is permitted at all times.
Upon arrival, our guests will be required to wear nice colored wristbands that will make access easy, fast and stress-free. For security reasons, all those who do not wear them are forbidden entry.
Yes, they are! However, you must meet the minimum number of nights required to book your stay.
Delays of more than 24 hours from the date of arrival, not communicated, will result in the cancellation of the reservation. In case of late arrival or early departure, the guest must pay the full amount of the reservation previously made.